Word 2003 SP3 on XP SP2

When I open Word, the Standard and Formatting toolbars always appear and are
shown as "checked" when clicking on 'View - Toolbars'. I frequently use the
Outlining toolbar and have customized it for my particular usage. However,
in order to use Outlining, I have to click on 'View - Toolbars - Outlining',
and my customized Outlining toolbar appears. The problem is when I close
Word and reopen, the Outlining toolbar is gone, but the Standard and
Formatting toolbars do appear as always. My Normal.dot is not "read only".
How can I make the Outlining toolbar always appear like Standard and
Formatting? Thank you.