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Jacqui Jacqui is offline
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Default Priting to two printer trays

Sorry to post to this group but I find it's the most helpful. We're
having a problem printing our letters. This has just started although
we've been using the same system for ages. We changed to Office 2003
recently. When printing a two or more page letter, our macro prints
one copy to a specific tray which contains letterhead paper, and the
second and subsequent pages to 'autoselect' tray. The problem now
seems to be that for some users (not all) the second pages are printing
on the same tray as the letterhead (tray 2). we use a printx2 macro
for this which does the above as well as prints a file copy from a
draft printer.

We're wondering if the best way to fix this is to either

change the letter template to say print to specific trays (rather than
autoselect for the second page)

or

change the code in our macro to specify the trays, which it doesn't at
the moment.

Hope this is clear - can anyone help?