Not a Word problem. See if there are user forums at the Web site of the
printer manufacturer.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
"asofmay" wrote in message
...
When I go to print, the dialog box that appears on my monitor (asking me
what
pages I want to print) says on the status line "paper jam." The display
on
my printer says it's ready to print and there is no paper jam in it.
However, I still can't print. Can anyone tell me how I might fix this
problem? LB