See http://www.gmayor.com/Character_Units.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Jimmi B." Jimmi wrote in message
...
After upgrading from Offrice 2000 to Office 2003 the unit of measure for
the
ruler is stuck on characters. I have atempted to change the setting
through
Tools, Options, General, Measurement Units with no effect. Are any
registry
settings that I should check or a way to completely uninstall previous
version of the suite without having the disk (shattered)?