I have not seen this before, but the Outlook newsgroup may be able to help.
However http://www.gmayor.com/mailmerge_from_outlook.htm will suggest a
workaround.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Tomster wrote:
Working with XP Pro SP2, and Outlook/Word 2003

Trying to do a Word Envelope merge for the Contacts in Outlook. As
I use the Wizard I come to the part where I select Use Outlook
Address Book, select Contacts. At that point, the wizard shows the
field names from Outlook, but none of the contacts.

So far, I have:

Checked to make sure that "show this file as an email address book" is
checked on the contacts folder properties page.

Made sure I can see the contacts in the address book when composing
an email - I can.

Scrolled the entire lenght of the contact merge window in Word
(thinking that the first several contacts may not have full contact
records - but the whole window is empty... yet I have a scroll bar
that I can move - which is odd.

I have only one profile under Control Panel | Mail

Outlook is set to be the default email program

I have only one contact folder to choose from

I have run scanpst on the pst file in question.

Unintalled and reinstalled Word. Backed Up Outlook and uninstalled,
reinstalled Outlook.

I think something is corrupted somewhere in the registry that it is
grabbing an empty address book somewhere... or there is there a
setting buried somewhere that I am missing. Any suggestions greatly
appreciated.