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Suzanne S. Barnhill Suzanne S. Barnhill is offline
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Default Have lost 25-digit product verification number. How can I rei

It's great to know that this actually works. Thanks for the feedback.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Lynn in Virginia" wrote in
message ...


"Herb Tyson [MVP]" wrote:

The usual suggestion is that you call Microsoft. I don't know from

personal
experience whether this yields satisfactory results, but it's worth a

try:

Replacement product key

To replace a product key, contact Microsoft Customer Service and

Support. To
locate the appropriate telephone number, visit the following Microsoft

Web
site:

http://support.microsoft.com/default...EN-US;CNTACTMS
(http://support.microsoft.com/default...en-us;cntactms)


--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Lynn in Virginia" Lynn in wrote in
message ...
My hard drive crashed and I got a new computer. I want to reinstall

my
Word
2000 -- I know it isn't supported any more, but I still like it. but

the
Install Wizard requires the certification number I originally got with

the
disk.

I don't have it any more. How can I reinstall Word? I paid for it,

it;s
not a pirated or illegal copy, but I can't prove it.


THANKS A MILLION! It took three different phone numbers, and I had to

read the entire front of my CD to Amanda, but she was able to generate a new
25-character key and waited while I poked in the disk and got to the
installation wizard and ensured that the key worked and I'd be able to
install.
Ah, my grandson the techie will be so impressed! (I certainly am.)
Thanks again.
Lynn