I still don't understand even though they printed without the top margin
which could be the feed rollers, why would they only print 9 lables down
instead of 10 as the label format was set. For example the last row should
have started with ie Fred Smith and it ended with the row above it.

"Jay Freedman" wrote:

On Fri, 3 Dec 2004 14:25:01 -0800, "Karen"
wrote:

When creating labels they print fine on paper and compare to the labels by
holding up to the light....but when you print them on the sheet of labels,
they do not recoginze the margin at the top and also then instead of 10 down
it printed only 9 down....what's up?

Hi Karen,

Word neither knows nor cares what kind of paper you stick in the
printer.

The rubber rollers inside the printer that push/pull the paper through
might be getting hard or slick, causing them to slip on the smoother
label stock. Or maybe because the label stock is thicker than plain
paper, the printer has a harder time handling it.

If you can borrow another printer, try that.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org