You probably need to clear your TIF cache. In Tools | Internet Options in
Internet Explorer (or Control Panel | Internet Options), on the General tab,
under Temporary Internet Files, click on Delete Files... and answer yes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
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"Ruth" wrote in message
...
Using Office 2003, XP with Service Pack 2 update. InoculateIT virus
protection.
While on Microsoft Online trying to download clip art, I can check the box
to download the picture but it will not go to the basket to download. I
can
do the same process on other pc's on our network with the same software.
It
is probably a security setting or a default setting that needs to be
changed,
but I'm not sure where to look. Thanks, Ruth