NEVER, NEVER, NEVER POST YOUR FULL EMAIL ADDRESS.

I put that in caps because I want to make sure you understand that it is NOT
a good thing to do.

--

JoAnn Paules
MVP Microsoft [Publisher]



"Elaine" wrote in message
...
I am having a horrible time trying to use Word 2003! The first time it was
installed, it kept loading like a snail. I removed office and reloaded.
This is a new computer with win xp. I loaded FrontPage 2003 and Office
2003.


After I reinstalled the 2nd time, it worked ok for awhile, then one day I
tried to use the thesaurus & Word crashed. Everytime since, I notice a
quick
flash on the screen that looks like the word Setup in a blue dialog box.

I went to Microsoft tonight and tried to download the SR-2. I still had
problems. Then I went into add & remove programs and clicked Support
Information and clicked for it to repair.

No luck, still problems. Could I have somehow gotten a bum CD-ROM? I
teach
computers in jr. high (apps) and this is making me crazy!

I'm not sure if I'll successfully find my way back here. The microsoft
site
is huge. #1 Is there a simple way to find the site/community again
quickly?
#2 I would appreciate an email to (SNIP) only because I'm not
sure I'll find my way back to get the answer any other way. I was
actually
hoping that I'd find live online help somewhere. As I said the site is
huge!

I am anxious for help. Many thanks, in advance, to anyone offering
assistance!