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Default Word will not update Table of Contents

Using Word 2003 (11.8026.8028) SP2 under XP Pro SP2.

I am editing someone else's document. On the surface it seems to be
straightforward in every way -- just a 30-page report including some
Heading 1 and Heading 2 lines. Tracking is enabled.

When I started editing, I deleted about 10 consecutive pages, then
updated the ToC. No problems. I did some other minor editing, and the
ToC still updated OK.

Then I copy/pasted about 10 new pages from another document (being
careful not to copy the final paragraph mark), and tried to update the
ToC. It wouldn't update.

I removed the ToC, and tried to insert a new one. Word asked me if I
wanted to *update* the ToC. Why would it do that, as I had deleted it?

Now, whatever I try, I just can't update the ToC.

A further strange thing: the first entry in the ToC is now duplicated
(but the associated Heading 1 line only appears once).

I've tried updating with Tracking disabled.

I've closed Word and restarted it.

Still no success.

Ideas anyone?

--
Ian