We have a lady in our office who uses the label maker through Word, however I
use Avery through Word. The following is her routine of making labels.....

Tools, Envelopes and Labels, New Document.

When I do this, I get the actual outline of the labels. She used to, but
not anymore. I have checked her settings, and they are the same as mine.
Can someone help me figure out what happened, and how to set her computer
back to show the outlines of the labels.