Thanks again Suzanne. I followed in the instructions on the page you
provided. I unchecked the two Global Templates and Add-ins so they
wouldn't load and also unchecked "Web Page Wizard", the only COM Add-in.
However the problem is still unresolved ... loading Word empties the
Clipboard.

Nick

Suzanne S. Barnhill wrote:
It's possible that another add-in is causing the problem. See
http://word.mvps.org/FAQs/Customizat...sInstalled.htm