See “Word prompts me to save changes to the Normal.dot template”
http://office.microsoft.com/en-us/as...514521033.aspx

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Roger Marrs" wrote in message
...
I keep getting the prompt asking if I want to save Normal.dot. I've
reviewed the FAQ at addbalance.com on this issue. I currently have Word
set
up so that the only template being accessed is Normal.dot. I've checked
for
COM add-ins and have none.

I have noticed however, that the file size of Normal.dot increases by 2 kb
nearly every time I close out of Word after getting the prompt about
saving
changes to the template. I always answer No, but the file size of
Normal.dot grows so it seems like some kind of information may be getting
written to that file regardless.

The pop up has become very annoying and I don't know what else to try in
order to get it stopped. I'm using Word 2003.

I do have a 3rd party application that opens Word to create documents, and
it's only when Word docs are opened with this program that I have the
problems with the Normal.dot popup prompt. However, 15 others in my
office
use the same 3rd party program, without any problem whatsoever. It seems
to
me like there must be some kind of setting in Word that is causing this
behavior.

Roger