This is in Word 2003(11.5604.5606).
When the user clicks on Insert, symbol and selects a right arrow in
"Recently used symbols" a lower case "a" with a dot on top comes up instead
of a right arrow. The character code is 224. To the left of the character
code the screen reads WP Iconic SymbolsA:00E0. The From: box is Symbol
(decimal).

I noticed in the Microsoft support database that Article ID#140174 discusses
this problem and refers to the symbole.fon file in the Windows/font folder.
This solution is not for Word 2003.
In Word 2003 is there a file that serves the same purpose as symbole.fon?
Does Word 2003
How can I make the correct symbol appear in the document?