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Suzanne S. Barnhill Suzanne S. Barnhill is offline
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Default Help - Word 2003 opening trouble

Thanks for the tips. It seems that every time I get ZAP updates the
annoyances start anew. I'll start composing a message in OE, and ZAP will
warn me that OE is trying to connect with the Internet (or some other such
idiocy). It's very protective of any kind of interaction between programs,
too.

One of the things I have found most annoying is that it fails to distinguish
between "ads" and buttons such as those that say "Get Adobe Reader." I have
one of those on my page at
http://home.earthlink.net/~fairhoperotary/documents.htm but had to add a
text link for users who (like me) have ZAP set to suppress banner ads and
consequently can't see the button. I also had to change the size of the book
covers at http://home.earthlink.net/~wordsintotype/Books.htm because the
default thumbnail size was evidently just the size that ZAP sees as an "ad."

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Jay Freedman" wrote in message
...
Working from memory, since I'm not at home now:

For web sites, it's usually ZAP's default settings for blocking cookies

that
cause the problem. I have to go to the page under Privacy Protection that
lists web sites, and specifically allow cookies for that site. I'm not

about
to allow tracking cookies to be saved for every sleazy advertiser on the
web, so the defaults will stay as they are, and I'll deal with the others

as
they occur.

For programs, there's a page under Program Control that lets you specify
which ones are allowed to contact the Internet and/or the local (trusted)
zone. I find that checking the "Remember this" box and the Allow button in
the popup for a new or changed program sometimes doesn't save the setting

to
this page, so the popups keep recurring until I go in and force it. The
"Components" page that lists all the individual DLLs is worthless -- there
are a gazillion of them, mostly unidentifiable.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup

so
all may benefit.

Suzanne S. Barnhill wrote:
I wish you would tell me the secret settings needed to tame ZAP, as it
drives me crazy. But I agree about NAV. I have found it blessedly
trouble-free, while my husband is constantly fighting with McAfee.
Moreover, I have had a computer virus (worm) exactly once in my
entire computing career: I was lucky enough to contract Blaster
before Symantec pushed the new definitions for it. Luckily I was able
to eradicate it without too much trouble and with no loss of data.


"Jay Freedman" wrote in message
news
I think the "many stories of disaster" with Norton AV have much in
common with the many complaints about problems with Word or with HP
printer drivers -- each one has such a huge market share that the
absolute number of problems is large, but the number as a percentage
of that software's users is relatively small.

You almost never see anyone post in the newsgroups about how
wonderfully problem-free their software has been.

FWIW, I've used Norton Corporate Edition AV for many years with no
problems. (But it doesn't have an Office Plug-in, for which I'm
grateful.) I wish I could say the same of ZoneAlarm Pro -- it's a
fine firewall and it has blocked every attempt to get access to my
computers, but it's also caused several programs and web sites to
become nearly unusable until I hand-tweaked its settings. Its
"automatic program recognition database" seems to have all of three
or four entries.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.