Greg and Treesy have suggested you start with "I'm sorry." I would suggest a
more basic approach. Before you apologize, I would make sure that you
actually *feel* sorry. True contrition is the first requirement for a
sensible apology. You absolutely don't want to write "If I have offended
anyone..." Also, you have missed National Sorry Week. See
http://www.fortwayne.com/mld/journal...g/10244998.htm
or (abbreviated version) http://news.scotsman.com/opinion.cfm?id=1363162004

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"jmone" wrote in message
...