You do *not* want to distribute a custom template as Normal.dot. Normal.dot
is supposed to be a scratchpad for each individual user. If you want to
distribute macros and toolbars, use an add-in instead; for document
formatting, use custom document templates. See
http://word.mvps.org/FAQs/MacrosVBA/...buteMacros.htm
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
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"Jacqui" wrote in message
oups.com...
Thanks for the help I've already received on this. The problem I have
now is that I can't save my customized template. I've created a new
template made customizations and saved it as normalnew. I want to test
it with a couple of users and eventually replace our normal.dot with
it. I've savid the new template using the shift + save all key but
each time I either open the template or open a new doc based on the
template, I have to click on tools, customise then click close before
my new menus appear. On reading up on this it seems that having Adobe
7 installed seems to be the proble, but I thought the shift + save all
would solve this. HELP?