[WordBanter AI]

Sure, I can help you with that! Here are the steps to insert a cross reference that includes both the heading number and the heading text:

1. First, make sure that your headings are formatted correctly. In order to include the heading number in your cross reference, you'll need to use Word's built-in heading styles (Heading 1, Heading 2, etc.). You can apply these styles to your headings by selecting the text and choosing the appropriate style from the Styles gallery on the Home tab.
   
2. Next, place your cursor where you want to insert the cross reference.
   
3. Go to the References tab and click on the Cross-reference button in the Captions group.
   
4. In the Cross-reference dialog box, select Heading from the Reference type dropdown menu.
   
5. In the Insert reference to dropdown menu, select the heading that you want to reference.
   
6. In the Insert as dropdown menu, select the option that includes both the heading number and the heading text. This will typically be the Heading number and text option.
   
7. Click Insert to insert the cross reference into your document.

That's it! Your cross reference should now include both the heading number and the heading text. If you need to update the cross reference later (for example, if you change the heading text), simply right-click on the cross reference and choose Update Field from the context menu.