Tell your friend to go to the Layout tab of Page Setup and change the
vertical alignment from Justified to Top.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"J Brydle" wrote in message
...
I got a question from a friend recently that I wasn't able to help with.
He
wants to know why at the end of a line in Word, his cursor jumps to the
bottom of the page instead of to the next line. Sorry, but this is all the
information I have - I don't know which version of *anything* he's
running.
Any help would be much appreciated.