I'm not sure what this has to do with Word, which is not a mail client.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"domesticgoddessonstrike"
wrote in message
...
People I am computer illiterate! Every email message I get automatically
duplicates itself. Please tell me how to stop this! I know that one
click of
a button will resolve the problem. WHICH BUTTON?