[Doug Robbins - Word MVP]

Try changing the page layout so that there is different first page before
"inserting" the template.

--
Hope this helps.

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Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

"Ralf" wrote in message
...
Hello Doug,

Unfortunately this is not an option at this time. Is there any specific
other action I could take to make this work?

Kind regards,

Ralf

"Doug Robbins - Word MVP" wrote:

Seems to me that you are going about it backwards and that what you
should
be doing is inserting the letter into a document created from the
template.
Or modify the process so that the CRM software makes use of the template
that you want rather than normal.dot.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

"Ralf" wrote in message
...
Hello,

I have question regarding insertion of .dot templates in empty word
documents.

Background:

Our CRM software produces new, empty word documents (from normal.dot)
when
you want to create a letter. We then use the insert file option to
import a
.dot template that will show the exact layout of the letter as we want
it.
The letter contains headers and footers on every page, and the template
is
divided in different sections with different footers.

When i open the template from word, everything looks fine. When I
insert
the
.dot file as a template (through insert file), the footer for the
first
page is changed to the same footer as the second page, even though
these
are
different in the original template. When i delete all the contents in
the
new
document, and insert the template again (through insert file) the
footer
shows correctly.

So it seems that Word somehow doesn't have the proper settings in the
original document when it comes to inserting the template, however
after
inserting it again (after first deleting the contents) it shows fine.

Is there any way I can handle this so that when I insert the template
initially the footer is fine?

Thanks in advance.

Ralf