[Ken]

Using Adobe Acrobat Version 6 I convert Word Docs to pdf files. I send out
these files customers and most can open and read them. However around 5% say
in the email body is a mass of gobbledy gook and can't open or read the
file..

I see on my Adobe software it is saved to be backward compatible to be read
by version 5 onwards and wondered if the recipient had an earlier version it
would cause the problem. I could change the settings to make it further
backward compatible but it seem to balloon the file size.

Any help appreciated and sorry if not quite the right NG but couldn't find
any other.

Ken