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Suzanne S. Barnhill
 
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Disable the Office Plug-in in Norton AntiVirus.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"clare666" wrote in message
...
i've updated my microsoft office to the 2003 version. after doing this i
sestarted my computer and tried to get into my saved word files so that i
could complete my college work. it just keeps saying that my files are
unavailable. how do i correct this problem?