Try http://www.gmayor.com/my_toolbars_are_missing.htm or
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Ann Sweeney wrote:
When customising my toolbar the header and footer options are only
the "next header/footer" and "previous header/footer". I don't have
the "same as previous" option and therefore cannot change any headers
or footers. When trying to change a header and footer these options
do not come up automatically either.