Thread: abby 5.0
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Susan Susan is offline
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Default abby 5.0

Thank you Graham for taking the time to try to help this bumblehead. I'm
still having the same problem, though. Tried the "repair" option, got the
same msg. about basic11n.msi; ran search, no such file found, searched for
office files, found one w/ office tools- office application recovery
shortcut; ran that w/ the same result. So, seems to me I've done something I
can't fix, and I'm so mad at myself, and upset to not be able to use office.
Thanks again for trying to help. Any further suggestions are *greatly*
appreciated.

"Graham Mayor" wrote:

Basic11n.msi is the installer for Office Basic. When installed correctly,
the file will be stored on the hard drive and the registry will point to
this stored file for making any changes. If the registry pointer is wrong or
the file not present, you will get an error message. If you have the correct
installation disc for the Word version on your PC, then run setup *from the
disc* and choose the option to repair the installation.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Susan wrote:
Abbyy 5.0 is a document reading utility used by my office
installation, and came with the office installed on my computer.
Deleting this was the only change I made to my system, and then when
I tried to open a new document in office, I was (and still am) unable
to. I get the windows installer box, followed by the message to
install my disk, (the re-installation disk for Office Basic Edition
2003 is the only one I have) which I have done (many times) and each
time I then get an error message saying I need to install
basic11n.msi, which I don't have. I'm a 'newbie' in case you haven't
noticed. Got this computer 4 yrs ago and still learning. I've
searched everywhere I can think of, and can't find a new abbyy 5.0.
Even e-mailed the company, and they sent a link to down to download
6.0 because they don't support 5.0 anymore, but it still doesn't
work. Anyone have any suggestions?