[Suzanne S. Barnhill]

Well, several people have attempted to give you a clue, which is to run a
repair installation (or uninstall and install from scratch) using the Office
Basic Edition 2003 CD.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Susan" wrote in message
...
The only one I have is my Office Basic Edition 2003. Here's the
situation:
when I try to open office the usual page comes on, but in the "faded" form
which lets you know it isn't loading completely. After a few seconds
office
installer box comes on, saying "installing." I get a few bars of loading,
then an error box telling me to install my cd & click ok. I do this, then
get another error message that says I need to find a file that has
basic11n.msi, and find the program in that. I have searched and do not
have
that file. I was trying to free up disc space one day last week, and
being
an idiot deleted Abbyy 5.0. Then, as if that wasn't a big enough blunder,
I
ran EasyCleaner to clean up a lot of old anti-spyware files etc. Then ran
Ccleaner. Whatever damage I have done seems to have permanently crippled
my
Office application. I don't need to use it for work or anything like
that,
which is good, but I do really enjoy it (well, used to...) I'm still a
newbie, & I'm sure someone with a lot more experience than I could sit
here
for a few minutes and have the whole thing back good as new. I can't, and
don't have a clue what to do. Thank you to all of you for the
suggestions!

"Suzanne S. Barnhill" wrote:

Did you insert the Word CD?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Susan" wrote in message
...
Thank you Graham for taking the time to try to help this bumblehead.
I'm
still having the same problem, though. Tried the "repair" option, got
the
same msg. about basic11n.msi; ran search, no such file found, searched
for
office files, found one w/ office tools- office application recovery
shortcut; ran that w/ the same result. So, seems to me I've done
something I
can't fix, and I'm so mad at myself, and upset to not be able to use
office.
Thanks again for trying to help. Any further suggestions are *greatly*
appreciated.

"Graham Mayor" wrote:

Basic11n.msi is the installer for Office Basic. When installed
correctly,
the file will be stored on the hard drive and the registry will point
to
this stored file for making any changes. If the registry pointer is
wrong
or
the file not present, you will get an error message. If you have the
correct
installation disc for the Word version on your PC, then run setup
*from
the
disc* and choose the option to repair the installation.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Susan wrote:
Abbyy 5.0 is a document reading utility used by my office
installation, and came with the office installed on my computer.
Deleting this was the only change I made to my system, and then when
I tried to open a new document in office, I was (and still am)
unable
to. I get the windows installer box, followed by the message to
install my disk, (the re-installation disk for Office Basic Edition
2003 is the only one I have) which I have done (many times) and
each
time I then get an error message saying I need to install
basic11n.msi, which I don't have. I'm a 'newbie' in case you
haven't
noticed. Got this computer 4 yrs ago and still learning. I've
searched everywhere I can think of, and can't find a new abbyy 5.0.
Even e-mailed the company, and they sent a link to down to download
6.0 because they don't support 5.0 anymore, but it still doesn't
work. Anyone have any suggestions?