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Cindy M. Cindy M. is offline
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Default Word reverting to default file location on file save

Hi Teresav,

The most likely explanation would be that the user has a macro on the
system named FileSaveAs, perhaps paired with a FileSave macro, that's
pre-setting the path before the dialog box is opening.

When you open a file through 'File open' in Word, it is supposed to
retain the file path information so if you click 'Save' it will save in
its original location. What is happening on some of our pcs is that
Word is reverting to default file location specified in
Tools-Options-File locations so when the user clicks 'Save' it saves to
the wrong location.

E.g. Default file location I:\Property
File opened from I:\Property\Jones
When the user has been editing the document and clicks 'Save' the
document is saved in I:\Property.

The user has not opened any other files in the meantime. Word just
seems to be 'timing out' and reverting to the default file location.
I've searched the net and Microsoft say that by design Word is supposed
to retain the last folder used settings but this is not happening. Any
ideas? We are using Office 97 SP2 on Windows XP SP2 over a Windows
Server 2003 network. This is an intermittent fault.


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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