Go to Tools | Macro | Macros and see if there is an InsertFile macro listed
(other than in "Word commands"). If so, this macro has hijacked the built-in
command, and you'll need to track down what add-in or template it's coming
from.

Alternatively, is the window opening behind your document? This might happen
if you're getting interference from Norton AntiVirus; if you're running NAV,
disable its Office Plug-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Debutante" wrote in message
...
Hey Pop,

(Answers are in the parentheses)

Hmm, what should happen is an Explorer like dialog box should open that
lets
you navigate to the file you want to Insert.

(I have used this before and understand the way it works but right now
nothing is happening..nothing launches..it just sits in my document)

Exactly what happens? Does the menu go away or fly back up, does it just
sit there, or what? is it greyed out or anything?
Right after you click on Insert, File, can you minimize the Word
window?
If you can, then the command isn't working at all.

(Insert, File ..it ends there)

If you cannot, then it's working but the windows isn't being shown for
some
reason.

Have you recently installed, or updated, or upgraded Office or Word? It
almost sounds as though an install failed on you.

(No other than this issue all is working well)

Can you say for sure that you do not have a virus or spyware causing a
problem? If so, what do you use to be sure?
(Adaware, Spybots, CWShredder, TrendOfficeScan)

What version of Word? What country are you in? What language is Word in?

(WordXP, English, United States)

Do you know how to do an "re-install in place" of Word? I suspect that
might be called for, but would rather see answers to the above questions
first.

(I know how to "repair word" through add/remove programs)

Many thanks!


Regards,

Debutante



Debutante wrote:
I said "nothing is happening" ..no choice to choose a file.
Nothing. Nada.



"Pop" wrote in message
...
Hmm, what should happen is an Explorer like dialog box should
open that lets you navigate to the file you want to Insert.

Exactly what happens? Does the menu go away or fly back up, does
it just sit there, or what? is it greyed out or anything?
Right after you click on Insert, File, can you minimize the
Word window? If you can, then the command isn't working at all.
If you cannot, then it's working but the windows isn't being
shown for some reason.

Have you recently installed, or updated, or upgraded Office or
Word? It almost sounds as though an install failed on you.

Can you say for sure that you do not have a virus or spyware
causing a problem? If so, what do you use to be sure?

What version of Word? What country are you in? What language is
Word in?

Do you know how to do an "re-install in place" of Word? I
suspect that might be called for, but would rather see answers to
the above questions first.

Regards,

Pop



Debutante wrote:
I said "nothing is happening" ..no choice to choose a file.
Nothing. Nada.


"Pop" wrote in message
...
Debutante wrote:
I am inserting a Word document into another Word document.

I click on Insert, File and nothing is happening.

What am I doing wrong?

Thank you.

Well, from what you wrote, you didn't choose a file to insert!
Got milk? I mean, got details?

Pop