Thank you Terry..apparently the document management system we are using
overwrote the option.

Thanks again!

"TF" terryfarrell%40%6d%73%6e%2ecom wrote in message
...
Pressing reset will 'uncustomise' the toolbars and menus. It won't change
any commands at all. If Reset sorted out your problem, somehow the command
must have been removed.

Terry

"Debutante" wrote in message
...
: The fix for this (and then maybe someone can explain what happened).
:
: In order to fix the problem you need to go Tools/Customize, select the
Menu
: Bar (in the Toolbar Tab) and then click Reset. Say OK to the message
that
: you will get. This will reset the toolbar to Words Native
functionality.
: Close Word and Reopen it and it will then add all other customization
back
: to word.
:
:
:
: "TF" terryfarrell%40%6d%73%6e%2ecom wrote in message
: ...
: I think you have slightly misunderstood. I'll explain. In Word, there
is
a
: built in command InsertFile. If a user wants to modify the action of a
: built
: in command, you write a macro and give it the same name as an internal
: command - in this case, InsertFile.
:
: When this is done, the custom macro command will be found listed under
: Tools, Macros. If it isn't listed, then the command hasn't been
modified.
: To
: see the list of Word's actual Commands, Go to Tools, Macros and in the
: Macros In... box, choose Word Commands. You will find InsertFile
listed
: there.
:
: As there is no custom InsertFile, Suzanne's alternative solution is
most
: likely. Are you using Norton Anti Virus?
:
: --
: Terry Farrell - Word MVP
: http://word.mvps.org/
:
:
: "Debutante" wrote in message
: ...
: : Thank you Pop..I think Suzanne is on the right track. There isn't a
: "Insert
: : File" macro..I will see if I can download it from the internet.
: :
: : Thank you all!
: :
: :
: : "Suzanne S. Barnhill" wrote in message
: : ...
: : Go to Tools | Macro | Macros and see if there is an InsertFile
macro
: : listed
: : (other than in "Word commands"). If so, this macro has hijacked
the
: : built-in
: : command, and you'll need to track down what add-in or template
it's
: coming
: : from.
: :
: : Alternatively, is the window opening behind your document? This
might
: : happen
: : if you're getting interference from Norton AntiVirus; if you're
: running
: : NAV,
: : disable its Office Plug-in.
: :
: : --
: : Suzanne S. Barnhill
: : Microsoft MVP (Word)
: : Words into Type
: : Fairhope, Alabama USA
: : Word MVP FAQ site: http://word.mvps.org
: : Email cannot be acknowledged; please post all follow-ups to the
: newsgroup
: : so
: : all may benefit.
: :
: : "Debutante" wrote in message
: : ...
: : Hey Pop,
: :
: : (Answers are in the parentheses)
: :
: : Hmm, what should happen is an Explorer like dialog box should
open
: that
: : lets
: : you navigate to the file you want to Insert.
: :
: : (I have used this before and understand the way it works but
right
: now
: : nothing is happening..nothing launches..it just sits in my
document)
: :
: : Exactly what happens? Does the menu go away or fly back up,
does
it
: : just
: : sit there, or what? is it greyed out or anything?
: : Right after you click on Insert, File, can you minimize the
Word
: : window?
: : If you can, then the command isn't working at all.
: :
: : (Insert, File ..it ends there)
: :
: : If you cannot, then it's working but the windows isn't being
shown
: for
: : some
: : reason.
: :
: : Have you recently installed, or updated, or upgraded Office or
Word?
: It
: : almost sounds as though an install failed on you.
: :
: : (No other than this issue all is working well)
: :
: : Can you say for sure that you do not have a virus or spyware
causing
: a
: : problem? If so, what do you use to be sure?
: : (Adaware, Spybots, CWShredder, TrendOfficeScan)
: :
: : What version of Word? What country are you in? What language
is
: Word
: : in?
: :
: : (WordXP, English, United States)
: :
: : Do you know how to do an "re-install in place" of Word? I
suspect
: that
: : might be called for, but would rather see answers to the above
: questions
: : first.
: :
: : (I know how to "repair word" through add/remove programs)
: :
: : Many thanks!
: :
: :
: : Regards,
: :
: : Debutante
: :
: :
: :
: : Debutante wrote:
: : I said "nothing is happening" ..no choice to choose a file.
: : Nothing. Nada.
: :
: :
: :
: : "Pop" wrote in message
: : ...
: : Hmm, what should happen is an Explorer like dialog box should
: : open that lets you navigate to the file you want to Insert.
: :
: : Exactly what happens? Does the menu go away or fly back up,
does
: : it just sit there, or what? is it greyed out or anything?
: : Right after you click on Insert, File, can you minimize the
: : Word window? If you can, then the command isn't working at
all.
: : If you cannot, then it's working but the windows isn't being
: : shown for some reason.
: :
: : Have you recently installed, or updated, or upgraded Office or
: : Word? It almost sounds as though an install failed on you.
: :
: : Can you say for sure that you do not have a virus or spyware
: : causing a problem? If so, what do you use to be sure?
: :
: : What version of Word? What country are you in? What language
is
: : Word in?
: :
: : Do you know how to do an "re-install in place" of Word? I
: : suspect that might be called for, but would rather see answers
to
: : the above questions first.
: :
: : Regards,
: :
: : Pop
: :
: :
: :
: : Debutante wrote:
: : I said "nothing is happening" ..no choice to choose a file.
: : Nothing. Nada.
: :
: :
: : "Pop" wrote in message
: : ...
: : Debutante wrote:
: : I am inserting a Word document into another Word document.
: :
: : I click on Insert, File and nothing is happening.
: :
: : What am I doing wrong?
: :
: : Thank you.
: :
: : Well, from what you wrote, you didn't choose a file to
insert!
: : Got milk? I mean, got details?
: :
: : Pop
: :
: :
: :
: :
: :
: :
:
:
:
: