"Graham Mayor" wrote:
I doubt that re-installing Office will make a jot of difference from
repairing Office. Uninstalling will not remove your personalisations.
Before making this reckless step, may I suggest that you see
http://www.gmayor.com/what_to_do_when_word_crashes.htm
then before restarting Word, rename normal.dot to oldnormal.dot and
rename the Word data key in the registry to OldData -
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\W ord\Data
If you still have problems - see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm
Neither of these solved it. I regularly clean out temp files with and
running winword.exe /a did get rid of the problem, but it came back
with the new normal.dot file (after reboot). There's nothing in the
Word/Startup folder. Deleting the Data key didn't do it either. Any
other suggestions? Thanks.
RM
wrote:
Since the last reinstall of Office Pro 2000 two years ago for a new
hard drive, the envelopes settings box in Word has not worked
correctly. Every action changes the focus back and forth between the
box and the desktop, and it's impossible to enter the return address
or get font changes to hold. Since on previous tries here no one has
had any idea what to do about it, and a repair from the CD didn't
work, I figure it's time to uninstall/reinstall. That means all of
Office, not just Word, right? I'd like to keep my settings,
especially for Word and Excel, on the hope they aren't the cause of
the problem. Beyond normal.dot, what files should I make copies of?
Thanks.
Roger