Without knowing what happens when they try to open it, no clue.
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
"Dabbler" wrote in message
...
I have a client who creates docs from a stationary template (which has
their
logo in it). Some of their recipients can't open the document, others have
no
problem. Is there any rhyme or reason to this?
Thanks!