That was the very first help I sent them too. So surely they have followed
and uninstalled it already?
Terry
"Doug Robbins - Word MVP" wrote in message
...
Remove the security update (MS09-073) that caused the problem.
--
Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP, originally posted via msnews.microsoft.com
"InfinitiDC" wrote in message
...
Thanks for the advice.
However, I did not have wordpad in the subdirectory-any other
suggestions?
"Jay Freedman" wrote:
Sesquipedalian Sam wrote:
On Mon, 14 Dec 2009 09:53:10 -0000, "Terry Farrell"
wrote:
See
http://blogs.technet.com/wordonenote...6-0-files.aspx
This article asks me to make a Registry change. I'd really rather not
do that. Is there any other fix?
This article says it may be caused by a security update. I suggest
MSFT needs to send out another update to fix the update. And then
actually do a little testing BEFORE they ship the updates. This is the
second time in a year or so that an update broke something that I know
of.
The error only seems to happen when I open a .doc document. I'm
running Office 2007.
Sam, did you read the KnowledgeBase article linked from that page? This
isn't an error, it's deliberate; Microsoft wants to prevent you from
using
the old WordPad converter because it isn't secure. The registry change
is
intended for administrators who consider using the converter more
important
than closing the security hole, at least temporarily. Also, because it's
a
deliberate change, there is never going to be "another fix" for the
security
update.
But your problem is a bit different from what the articles describe.
You're
trying to open a .doc file in Word 2007, which should have nothing to do
with WordPad or the old converter. What's happened is that Windows has
associated the .doc extension with WordPad instead of Word. If the
security
patch hadn't been applied, the document would have opened in WordPad
(which
can also read the .doc format), and you would have been complaining
about
that instead. ;-)
Run the winword /r command as described in
http://www.word.mvps.org/FAQs/AppErr...gisterWord.htm and see if
that
fixes the problem.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
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