It is always better to start Outlook merges from Outlook (and not only with
Word 2003) - http://www.gmayor.com/mailmerge_from_outlook.htm , but I think
your original reply may provide an immediate fix.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




absolutmagnum wrote:
see:

http://support.microsoft.com/newsgro...-us&sloc=en-us

Apparently for Word 2003 you should do the mail merge starting in
Outlook.

"absolutmagnum" wrote:

Ensure that your Public Folder contact folders are set to show in
the Address Book: right click the respective folders, select
Properties, then select the Outlook Address Book tab and check the
bow "Show thius folder...".

However, even if you do get to see the folders when doing your
mailmerge, you will may get the error message "The operation cannot
be completed because of to a dialog or database engine failures." If
you don't please let me know because I'm currently stuped as to the
reason for this.

thnx

"deandepetra" wrote:

When I follow the process of mail merging, using an existing
document containing merge fields, "selecting from Outlook
contacts", then clicking on "Choose Contacts Folder" none of my
address books contained in my public folder list appear. Why?
Trying to access any of my address books located on public folders
to perform mail merge and other task's never appears for possible
selection or configuration. What steps can I take to properly
configure the programmes and transfer of contact details
between:Outlook 2003, Microsoft Word 2003 and public folders on
server (small business server 2003, windows XP)?