Your problem is not clear from your description, but see
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
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"Bev" wrote in message
...
When I reopen a saved word document the formatting bars no longer show.
When
I select the 2 I use most often the 'preview' icon is greyed out. The
File
menu does not give me the option to preview. Help please.