What happens if you disable the option. Can you follow the hyperlinks by
just clicking? If this also crashes Word, perhaps there is something wrong
with the hyperlinks?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Liz" wrote in message
...
This option no longer works. It now brings up the "word has encounted
problem and had to close" etc with having to resave doc etc. I have the
option to CTRl+click to follow hyperlinks checked. I uninstalled Word2002
and reinstalled and it worked for only short period but now will not. This
feature is important to me. Please advise how to fix this problem.