See:

http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

http://support.microsoft.com/?kbid=830561
Documents that have attached templates take a long time to open
in Word 2002 and in Word 2003

http://support.microsoft.com/?kbid=329820
How to use Office programs with the Norton AntiVirus Office plug-in

impacter wrote:

Networked PC, Windows XP, takes ages to open Word docs, whether on
network drive or C: drive. Same docs no problems to open by other
users. Tried to open with templates disabled, no problems with Outlook
settings, opening via File - Open also does not remedy. Have
reinstalled (restored) Word from installation CD. Any advice, please