Additionally ... when I go to Tools and then Font and change the font and
click default ... save in normal.dot ... it does not save it. Nothing is
saved. See below.

"over3" wrote:

Normal.dot will not refresh. None of my customization changes stick. The
cumstomization of the tool bars or menu bars is not being saved. All of the
pre set tool bars work fine. I can turn them off and on ok. I just can't save
custom changes. I m using Word SP1 and XP with SP2.

Any suggestions would be helpful. Is XP w/SP2 a problem?

Cheers