[garfield-n-odie [MVP]]

In Windows, click on Start | Control Panel | Accessibility Options |
Keyboard tab | uncheck the "Use FilterKeys" and "Use StickyKeys" boxes | OK.

Ninarai wrote:

Hello all! My mother inadvertently held down the right shift key, and the
dialog box for filterkeys popped up. She hit cancel, thinking that would
make the box go away. It did make the box go away, but now the mouse is not
working correctly (ie: clicking on the save button opens the open file dialog
box), and the keyboard is completely locked up. Opening a new word file you
can not type a thing, the keyboard just beeps at you. FYI, this is true in
Excel as well. Help!