Becky's problem is that the other users didn't actually use Track
Changes--just formatted the text with colors and underlines and other direct
formatting. So of course Word can't accept or reject (or even find) the
changes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"June" wrote in message
...
Becky, this isn't much help, but I had the same
experience with Tracking and it was on my original
document...so even with no stew of formats, I couldn't
get rid of it and finally had to call Microsoft. I know
that's not why you contacted this group, but I just
wanted to let you know that I tried the kind suggestions
given me and nothing worked, so I ended up calling. it's
a horrible program.
-----Original Message-----
I have a lengthy document that has been passed around to
a couple of
different people. The document was written by one person
using Word XP; he
sent it to me for editing and formatting in Word XP; I
sent it off to
another person (Word XP) who enabled Track
Changes/Reviewing (whatever you
want to call it these days) and then made changes; she
then passed it off to
two other people (unknown versions) who added their
comments and
recommendations.

Now the document has returned to me for editing, and
while I can turn off
track changes, because I hate it, I cannot accept or
reject any of the
changes. All of the suggestions remain colored and
either underlined or
struck through. On the Reviewing toolbar, I have changed
the view from
Original to Final, and nothing changes in the text
display. When I show
Final, all of the red and blue text is still there. When
I click the forward
and backward arrows in the Reviewing toolbar, Word tells
me that there are
no other changes to be reviewed when clearly they are
everywhere!

I have tried saving the document in a different format
and then back to Word
XP. I have tried changing the compatibility of the
document (Tools
Options). Nothing works. It's like the changes have been
locked, like one
can lock a field to prevent it from being updated. I'll
have to manually
edit each instance and reformat the whole document
because of this.

Can anyone explain this behavior or provide a
workaround? I have never seen
this happen before, but I wouldn't put it past Word to
make a mess of
things!! Another reason not to use track changes!!

Thanks,
Beck


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