See http://office.microsoft.com/en-us/as...514521033.aspx

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"mstang_01" wrote in message
...
Whenever I close down MS Outlook 2003, I get a message that says "The file
Normal already exists. Do you want to replace the existing file?" I click
on
No and it takes me to a Save As dialog box and defaults to save as normal
document template. Then a blue, blank Microsoft Word page comes up. I
close
out the box and another box appears that says "Changes have been made that
affect the global template, Normal. Do you want to save those changes?" I
click no and it all closes out only to reappear next time I close out MS
Outlook. I have already lost some files that were in MS Word since this
problem began and I can't run Powerpoint (pps.) presentations.