This would indicate something outside Word is stopping normal.dotx from
being saved. Have you got the full Adobe Acrobat installed?

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Ron Boetger" wrote in message
...
I did that BUT after closing and reopeining Word it keeps defaulting
back to DOCX instead of DOC!

Thanks

Ron

On Mon, 16 Oct 2006 21:17:41 -0400, Jay Freedman
wrote:

Click the round Office button (the File menu) and click Word Options
in the bottom edge of the menu. Click the Save tab, and set the "Save
files in this format" dropdown to "Word 97-2000 Document (*.doc)".