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Chris_Brewster via OfficeKB.com Chris_Brewster via OfficeKB.com is offline
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Default Unstable Word - any advice?

Thanks, Terry. I should have mentioned some other things. I work in a company
where security is important. When I save or do other significant steps, the
system often brings up a message about certificates and security. Word has
some interaction with a Powerpoint file that began as a copy of a file from
an organization that's also concerned about security. (A Word macro causes
Powerpoint to display a slide that is shown in the text.) But I can't find
any evidence of certificates in either the Word or Powerpoint files, and this
happens even when Ppt is closed. Some of the freaky behavior seems to be
associated with those messages about certificates. If these files have some
kind of security on them, shouldn't I see evidence of this under
ToolsOptionsSecurity? Help appreciated.

Terry Farrell wrote:
Not at all normal for Word 2007 which is normally very stable. It suggests
some third party activity causing this or maybe a security issue. I'd
suspect either the Anti Virus or permissions. Are you running a standalone
PC or are you on a network? Which AV are you using? Does it happen if you
start Word in Safe Mode. From Start | Run (Winkey+R), type in

winword /a

and press enter. Test again now.

I forgot to mention the worst part of the behavior I'm getting: in some of
these crashes, the templates I'm using are deleted-- just plain deleted
from
the hard drive. So I have to keep backing them up in other places.


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