Is the following article relevant (even if you are not using Word 2000) ?
http://support.microsoft.com/kb/238392/en-us
Also, how are you starting Word?
Peter Jamieson
"stephenthompson" wrote in
message ...
I have a standard template document with fill-in fieds. I use it to create
mailmerge documents, but some of the fields have to be filled in
manually -
it works fine except that when I create the mailmerge document, the
toolbars
disappear, and I cant print the document