See http://word.mvps.org/FAQs/AppErrors/MissngMenusEtc.htm

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Beth" wrote in message
...
I tried removing and reinstalling the program. It did not help. It must
be
in the user profile, but where?