Thread: Product key
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Default Product key

I called MS and they told me to contact the manufacturer. The manufacturer
told me to contact MS. Now what?

"browndk26" wrote:

I called MS and they gave me a new key. Thanks for the help.


"Beth Melton" wrote:

First contact the manufacturer of the computer and ask them for a new
product key. If they refuse then contact Microsoft and explain the OEM
refused to provide you with a new key. Note that Microsoft may charge a
nominal fee (around $10US) since it isn't a retail version.

To contact Microsoft call (800) 360-7561 or if outside the US see this site:
http://microsoft.com/worldwide

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"browndk26" wrote in message
...
It came with the computer.

"JoAnn Paules" wrote:

Did your Word 2002 come with your computer or did you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"browndk26" wrote in message
...
I recently office 2007 trial so my son could make a Power point
presentation
for school. I have uninstalled office trial. When I try to reinstall
word
2002 I am asked for a product key. I do not have it anymore. Can I get
a
new
key from MS or do I have to buy a newer version of word?