See http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm.

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Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

MorTTime wrote:
All my documents I've created in Word open without the commands under
these menu items. Yet if I open Word and see Document1 it has all
these commands. I have tried copying a document and resaving without
sucess. Everything I open from my ducoments opens without these
commands. I have looked in help. I have also noticed my customize
command under all the toolbar drop downs is shaded. So I cannot use
them. What happened and any ideas how to fix it. HELP.