[macropod]

Hi Belgarion2,

Perhaps a hyperlink field would be better suited to your needs.

Cheers
--
macropod
[MVP - Microsoft Word]
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"Belgarion2" wrote in message ...
Hi All,

I'm using CRM 4.0 Campaigns and trying to use Mail Merge Templates to send
emails. In the MM template I have something like the following:

{ INCLUDEPICTURE "http://www.mysite.com/images/picture1.jpg" \d }

When I do the mail merge to email, the \d switch is not honoured and the
image gets included in the email rather than resolved if the user opens the
email and selects 'download pictures'.

This is very annoying as this consumes bandwidth (both mine and my
customers) when many of my customers are not interested in the pictures and
are quite happy with the text. And even more annoying for customers who only
occasionally read the emails but must suffer larger email download times even
when the email (a newsletter) is infrequently read.

I've spent about a day trying to work out what is going on but to no avail.
Is this a bug? Or is this the way it will now be in Word 2007? Either way - I
was hoping this Word 2007 and CRM 4.0 integration would make this easier -
Doesn't seem to though.

Is there anyone in either the Word 2007 or MS CRM 4.0 community who can
confirm whether this does work? I.e. that the INCLUDEPICTUIRE field does in
fact honour the \d switch when mail merging to email?