Let's take it a step further. Having created a label document on screen -
use this document as a basis for a label merge. Attach your data source and
change the merge document type to labels and cancel the prompt to select the
label type (see
http://www.gmayor.com/mail_merge_lab...th_word_xp.htm or
http://www.gmayor.com/merge_labels_with_word_2007.htm ). Add your merge
fields etc and complete the merge. Does it still crash? At what point
exactly?
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
"Laura Battarbee" wrote in
message ...
They were able to create blank labels using envelopes and labels without
any
issue.
The crash after the mail merge is repeatable every time.