[JERRY]

For your first document, try turning the balloons either to Never or to Only
for Comments/Formatting. That ought to make your deletions behave.

For your second document, check to make sure that the deleted text has
actually been deleted. I work with lots of highly paid engineers and
scientists who think they're "tracking changes" by simply formatting text as
red strikethrough text (instead of actually turning on their track changes
and deleting it). If that's what happened, you'll have to search for text
formatted as strikethrough and actually delete it.



"Diane" wrote:

I have a document that has track changes turned on. Under the Track Changes
Options window, I have insertions set to underline and deletions set to
strikethrough. When I delete something, instead of getting a strikethrough,
I get the balloon showing deleted and what was deleted. The insertions act
as they are supposed to with an underline.
In another document where the deletions show as strikethrough, when I accept
all the track changes, the deletions still show with strikethrough, it
doesn't remove the text to be deleted.
Can anyone help please?