Sooz,
Remember that many individuals have their mail application set to not accept
"Read Receipt" requests, in addition, some ISP/Mail services also block
these requests. So the only thing that you can do, is to put in the body of
the letter/message, a request to send a reply, notifying you that they have
received and read your letter/message.
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"Sooz" wrote in message
news
I have created a Word (2003) document and sent it via Outlook (2003) using
the mail merge function. The emails were sent successfully as far as I
know,
however, to be sure they were sent and read, I checked the boxes for read
and
delivery receipt in the Tools/Option within my email document . I did not
receive any delivery or read receipts. Is there something else I should do?